Job Description: Manage CSRs and ensure that they’re meeting business requirements Coach the agent on technical and non technical errors Ensure that
•Provide clear insight into performance drivers and the levers which impact performance •Compile and track performance for teams and individual level
Job description-Trainer Minimum requirements (Education Qualification & Work Experience) ● Bachelor's degree ● Should have Communication
RESPONSIBILITIES ● Responsible for evaluating online social media content (images, videos, text, etc.), showed in the social media app that you offer support
POSITION SUMMARY The primary role of this position is to work closely with the respective stakeholders to ensure harmonious industrial relations between
The Quality Manager works closely with the Operations team to define, standardize and monitor quality parameters and thereafter make recommendations for
The Quality Manager works closely with the Operations team to define, standardize and monitor quality parameters and thereafter make recommendations for
The Assistant Manager responsible for a team of Team Leaders and assist Team Leaders to determine problems and provide resolutions on any customer care issues
We are looking for an experienced and seasoned Manager - Learning, Training & Development to join our team! As a L&D Specialist (Professional
The Assistant Manager responsible for a team of Team Leaders and assist Team Leaders to determine problems and provide resolutions on any customer care issues