Deutsche Post Dhl Ethiopia

Position - Chief Finance Officer Role Context To develop, manage, and control the country finance, controlling, and administration functions, in accordance

Role Title: Country Operation Manager   Role Purpose: Under the management of the Country Operations Manager for Operations and Aviation the appointed

Role Purpose : To ensure all deliveries & collections are timely expedited, in terms of DHL network standards. Provide efficient, friendly & courteous

Role Context Confidently and knowledgeably provide the full suite of DHL customer service offerings (e.g. booking, inquiries, shipment status, tracking etc) to

Role Purpose Responsible for setting day-to-day operational objectives for a team of professionals to execute Credit and collections / Accounts Receivable

Key Account Executive at DHL Position - Key Account Executive Role Context Ensuring the smooth execution of Key Account Servicing strategy for selected

Position - SVC Operations Supervisor Role Context Plan and Supervise local operations and courier staff to ensure daily operational productivity, quality, and

Position - Gateway Operations Agent Role Context Ensure that all shipments – both inbound and outbound – are processed according to local and DHL

Position - Bond Staff Role Context Ensure all held shipments are scanned into Bond and given a location as per DHL and Customs requirements.  To

Position - Warehouse Agent Role Context To support and assist the Air OPS Coordinator as required and provide backup for absence/peaks in Operational functions

Position - Team Leader Role Context To supervise the Customer Service Advisors (Tracing) and Service Desk Advisors, ensuring that an efficient and professional

Role Title: Service Point Advisor Overall Purpose:  Provide quality and professional service to walk in customers in a manner that will repeat Patronage